Terms and Conditions
Home Furniture Direct is owned & operated by Millennium Projections vat number 727761804.
All furniture on this website is offered at the price shown on screen and is inclusive of VAT @ 20% except the 'Shopping Basket' which excludes VAT @ 20%. Payment for goods may be submitted through our PayPoint.Net/Secpay secure 'verified by visa' Debit or Credit Card, Bank Transfer, Personal Cheque (made payable to: Millennium Projections 27 Poplar Close, Nottingham NG4 1HF). We reserve the right not to accept or fulfill your order(s) at any time without issuing any reason.
Payment Note: Payment submitted through PayPoint.Net will NOT be taken until you receive your delivery date notice.
Note: If you choose to pay by secure ''PCI compliant verified by visa' Credit card we will only deliver to the address which the Credit card is registered to. (Note this only applies to Credit cards and not Debit cards). If this is unsuitable for you select payment by 'Bank Transfer' or 'Cheque' at checkout. We reserve the right to cancel/not fulfil your order(s) at any time without issuing any reason why.
Please note that we only deliver to the UK Mainland. Once we have processed your order we attempt to deliver all orders within the time frame specified in the service which you have chosen. Full details of the various services are available by viewing the delivery page. Delivery charges apply to all services except the standard 1-14 working day service which is FREE*. Some items marked 'Excluding Scotland' or 'Excluding Scotland/Collection Only' are exempt from our FREE delivery service.
3. Damaged or Defective Goods
Damaged and Defective Goods. If upon receipt of delivery you find that your goods have been damaged in transit please notify us immediately by calling 0115 940 1995 or emailing us through our ‘Contact Us’ page. Replacement parts will then be requested and sent to you. In the unlikely event that your items have missing parts, please email us to arrange dispatch of replacement parts and include any part number(s) & description of the goods.
15 Day Cooling Off Period. You may cancel your order within 15 working days without having to give us a reason. The 15 working days start from the day after the day that you receive the goods. We will provide a refund minus 20% for the returned goods, but not any delivery charge(s). Buyer arranges/pays return cost. All goods must be unopened and in perfect condition. We unconditionally reserve the right to not refund if the goods are not returned in a suitable condition.
You may cancel your order at any time by contacting us via email or telephone. If your goods have not been dispatched, we will arrange for a refund to the card you used to purchase the goods. If your order has been dispatched, you will have to arrange/pay for returning the goods. Once we receive the goods back in perfect condition a refund minus 20% will be issued.
7. Complaints & Correspondence
Complaints maybe made in writing to the mailing address only shown below.
Millennium Projections 27 Poplar Close Nottingham NG4 1HF
Your Statutory rights are not affected by any of these terms and conditions. We reserve the right not to accept or fulfil your order(s) at any time without issuing any reason.
9. Terms & Conditions Agreement
By placing an order through this website you agree to our above terms & conditions.